Wine Caddy

Chika & Co. has ethically sourced artisans to make each tray, taking roughly 2 days to create. The dimensions given are approximate since each basinet is individually handmade

Wine Caddy

€25.00

Handmade: All of our items are handmade by our artisans and may have slight variations, flaws as the natural materials used can vary in colour. These variations make every piece unique and no piece will ever be identical.

Product Care: Wipe down with a damp cloth. Our basinets are water resistant due to the nature of the materials. They can also be reshaped if needed, simply soak affected areas with water and lightly mold with your hands. For Vegans, please see our non leather version, The Adjo Basinet. If you have damaged the goods yourself, or you have failed to take proper care of the goods we may not be able to provide you with a repair, refund or replacement.
Returns: Our policy lasts 14 days from date of delivery. If 14 days have gone by since your item was delivered, unfortunately we can’t offer you a refund or exchange. If you wish to return an item because you have changed your mind about your purchase, you can do so provided that you return the item within 14 days of the item being delivered and the item is in re-saleable condition including: 1) It is in its original packaging, including all accessories and 2) It is unopened, unused and in its original condition.

Faulty Items: We want to ensure that you love your purchase and are happy with the quality. If for any reason you are not satisfied with your purchase, please contact us - hello@chickaandco.com within 7 days of receipt of the product/s. For full price items, we will either exchange or arrange a store credit. The product/s must be in original condition, unused and are accompanied with the original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. For final sale items we cannot offer an exchange or refund, unless the product is faulty.

Processing: All products in stock will be processed and dispatched to you within 1-2 working days of us receiving your order. Orders are processed and packaged Monday to Friday. If you have placed your order on a weekend, we will action this as soon as possible on Monday. If for any reason we are unable to meet this dispatch turnaround, we will contact you as soon as possible.

Delivery Claims: If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 5 days to file a claim. We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). Chika & Co. does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Any order placed through our online store is an offer by you to purchase each particular item in accordance with these terms. We reserve the right to accept or reject an order you make using our website for any reason. While every effort has been made to ensure our products/colours are represented accurately, different colour calibrations of each system can impact your screen reproduction. Furthermore, we reserve the right to cancel your order and provide a refund. We require a skilled workforce to produce our furnishings and labour shortages can occur from time to time.

Wine Caddy

PRODUCT INFO

RETURN & REFUND POLICY

SHIPPING INFO

PURCHASES